Contact Us
We're here to support your research.
How Can We Help?
Choose the topic that best matches your question so we can assist you as quickly as possible.
📦 Order Support
Questions about an existing order, shipping status, damaged shipments, or incorrect items.
🧪 Certificates of Analysis (COAs)
Need help locating a COA or have questions about your batch documentation?
🚚 Shipping Questions
Questions about shipping options, delivery estimates, or package tracking.
👤 Research Account
Need help accessing your account, resetting your password, or updating your information?
📧 General Inquiry
Questions about products, policies, or anything else? We're happy to help.
Contact Information
Customer Support Email
Business Hours
Monday – Friday
9:00 AM – 5:00 PM Eastern Time
Closed weekends and major U.S. holidays.
Mailing Address
PML Sciences
463 Pooler Parkway
Suite 101
Pooler, GA 31322
Before You Contact Us
To help us resolve your request as quickly as possible, please include:
- Your full name
- Order number (if applicable)
- The email address used for your purchase
- A detailed description of your question or issue
- Photos if reporting shipping damage or an incorrect order
Helpful Resources
You may find your answer more quickly by visiting:
- Shipping Policy
- Refund & Returns Policy
- Research Use Only Statement
- FDA Disclosure
- Certificates of Analysis
- Frequently Asked Questions
Business & Laboratory Inquiries
For wholesale opportunities, laboratory partnerships, educational collaborations, or other business inquiries, please contact:
Our Commitment
At PML Sciences, we are committed to providing premium laboratory research products backed by responsive customer support, transparent documentation, and independent third-party testing whenever available.
Whether you're placing your first order or have been researching with us for years, we're here to help.
PML Sciences
Premium Laboratory Research Products
Batch-Specific Documentation
Research Use Only